At Ritalglam, we value our customers and want you to shop with confidence. If for any reason
you are not satisfied with your purchase, we accept returns and exchanges in accordance with the
following policy.

Countries Covered

We currently offer returns and exchanges for orders shipped to:

 France
 United Kingdom
 United States

Returns & Exchanges

 We accept returns for both defective and non-defective products.

 Exchanges are also accepted for eligible products.

Product Condition & Return Window

 Products must be returned in new and unused condition.

 All returns must be requested within 30 days of the delivery date.

 Furniture should be returned in its original packaging (if applicable) to ensure safe transit.

Method & Fees

 Return Method: In-store or by mail

 Return Label: Download and print, Free

 Restocking Fees: No cost

 Refund Processing Time: Refunds are processed within 3 business days after the
returned item has been received and inspected. Refunds will be issued to the original
payment method.

Non-Returnable Items

 Custom-made or personalized furniture cannot be returned unless defective or damaged.

 Products returned in used, altered, or damaged condition (not caused during shipping)
may not qualify for a refund.

How to Initiate a Return

To request a return or exchange:

1-Ship the package back via mail, or drop it off in-store (if applicable).

2-Email our support team at support@ritalglam.com with your order number, item
details, and reason for return.

3-Our team will review your request and provide you with a downloadable free return
label.

4-Print and attach the return label securely to your package.

How to Initiate a Return

To request a return or exchange:

  1. Email our support team at support@ritalglam.com with your order number, item
    details, and reason for return.
  2. Our team will review your request and provide you with a downloadable free return
    label.
  3. Print and attach the return label securely to your package.
  4. Ship the package back via mail, or drop it off in-store (if applicable).

Business Information

Business Name: Ritalglam

Business Phone: +33 7 45 30 43 78

Business Mail: support@ritalglam.com

Business Address: 5 Rue Du Planet, Camaret-Sur-Aigues 84850,France